Technical support

We provide technical support for both registered and unregistered users. Even if you are just trying our product, we will reply to your support request (however registered users have a priority in technical support). We will answer all your questions within 48 hours (but usually, within several hours).

Each your request is carefully studied by our support team and they can discuss it with product developers to give the most complete answer.

You can contact us via our e-mail , but we recommend you to use the contact form, because in this case you can be sure that your message will be delivered to our support team (if you contact us directly via e-mail, your message can be blocked by our antispam filters).

• Your valid e-mail address is required, if you want to receive a reply from us
• Your registration data (only if you are registered user)
• The name of the program (you can see it in the "About" window)
• The operating system you use and its full name (including full updates name)
• The situation when the problem occurred (for example, you clicked some button)
• Any other information that you think will help us to resolve the problem

You can contact us using this web-form :

Thank you for your letters !